After getting my MA from Texas Tech University, where I studied human factors from an experimental psychology and industrial engineering discipline. I landed my first gig at an agency out of Dallas called Tekzenit. It was here where I broke into industry and learned about how agencies go about their business. I moved on to my next role at Capital One by way of referral from a co-worker at Tekzenit. It was a large organization that allowed autonomy and space to “fail quickly”. Capital One taught me how to utilize mixed methodologies to generate and validate designs in an agile environment. As the pandemic was just beginning, my wife and I moved south to be closer to her family, just as we began to grow our own. Ascension took me. Fully remote, I had to learn to apply my methodologies in an online environment with a limited set of tools. This is how I learned to tackle problems before they stopped us; like managing high value stakeholder input and another story which we’ll explore a little later. Learning to say “no” became a bit easier after applying my SOW estimations learned at the agency to capacity estimations at Ascension.